PAL is a statewide phone service (1-866-962-3030) that was launched in March of 2007 to provide free information, support, and practical tools to parents and caregivers across Alabama. PAL’s vision continues to be to assist parents in making parenting more manageable as well as to become more confident and successful in their parenting role. Children do not come with instructions and we recognize that sometimes parenting can be tough!
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Because of PAL, parents have a free, confidential, and anonymous source to call where they find a compassionate, listening ear to “talk it out” rather than “take it out” on their children. Professional Parent Resource Specialists can then offer developmental information to assist parents in developing and utilizing their own appropriate parenting strategies. If appropriate and requested, referrals are made for specific services in the caller’s own county that can meet the need of the parent and child, and/or a customized PAL Pack can be mailed with information related to specific concerns or questions.
The PAL Call Center can be reached at 1-866-962-3030 and is located at Child Development Resources at The University of Alabama, and operates Monday-Friday, 8 a.m. – 8 p.m. Anyone who leaves a message after hours will receive a call back the following business day. The website is available anytime and provides over 120 Parent Tip Sheets on a wide variety of parental and developmental issues, as well as an opportunity to contact a Parent Resource Specialist with specific questions.
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